---
title: "Complaints Procedure"
description: "Complaints Procedure"
url: "https://www.heapbridge.co.uk/about-us/complaints-procedure"
school: "Heap Bridge Village Primary School"
---

# Complaints Procedure

The document below gives a detailed overview of the our complaints procedure. Before you read them in detail we would urge you to save some time, come in to school and discuss what is troubling you.

 Complaints Procedure  483 KB  [Open for printing](https://files.schudio.com/heap-bridge-valley-primary-school-2/files/documents/HLT_-_Complaints_Procedures_-_Spring_2025_-_FINAL.pdf)

### Contact Us

- [Contact Form](https://www.heapbridge.co.uk/contact)
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- [Complaints Procedure](https://www.heapbridge.co.uk/about-us/complaints-procedure)

   NEWS School Council - Courageous Advocacy [Read more](https://www.heapbridge.co.uk/news/2026-11-03-school-council-courageous-advocacy)

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